Privacy policy and register statement
Information about how AutoClinic processes personal data related to bookings, customer communication and website use.
1. Controller
SBO Tech Oy
Business ID: 2296515-3
Karvaamokuja 3 A, 00380 Helsinki, Finland
Contact for privacy matters: info@autoclinic.fi
2. What personal data we collect
We may process, for example, the following data:
- name
- email address
- phone number
- vehicle make, model and registration number
- booked services, booking time, price and payment status
- additional information provided by the customer
- technical log and visit data related to website use
3. Purposes of processing
- receiving, managing and confirming bookings
- customer communication
- payment processing and accounting
- customer service and complaint handling
- supporting the security, operation and development of the service
4. Legal basis for processing
Depending on the situation, processing may be based on:
- performance of a contract or steps prior to entering into a contract
- compliance with a legal obligation, such as accounting obligations
- the controller’s legitimate interest, such as protecting and improving the service
5. Retention period
We retain personal data only for as long as necessary for the booking, customer relationship, legal obligations, or possible legal claims. Retention periods may vary depending on the type of data and its purpose.
6. Disclosures and processors
Data may be processed by or disclosed to the following parties as necessary:
- Paytrail as the payment service provider for payment processing
- email and technical service providers
- parties related to accounting and statutory obligations
7. Transfers outside the EEA
As a rule, we do not transfer personal data outside the EEA without an appropriate legal basis. If such transfers take place, we will ensure the safeguards required by law.
8. Data subject rights
Under applicable data protection law, you may have the right to:
- access your personal data
- request correction of inaccurate data
- request erasure in situations permitted by law
- request restriction of processing
- object to processing in certain situations
- lodge a complaint with a supervisory authority
9. Data security
We protect personal data using technical and organisational measures. Access to data is limited to persons and service providers who need it for their work or for delivering the service.
10. Contact
For questions related to privacy and the processing of personal data, please contact: info@autoclinic.fi